Category:UniMate FAQ: Difference between revisions

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=== What is UniMate? ===
=== What is UniMate? ===


UniMate is a series of product focusing on versatile platform, mobile and PC security and secure payment. It contains two-factor authentication, involving "something you have" and "something you know", tokens UniMate Flex/STD, Security mobile credit/debit card reader UniMate Reader, and a USB to audio port adapter UniMate Adapter.
UniMate is SecuTech's mobile authentication product family focusing on versatile platform, and secure commerce transactions. UniMate employes two-factor authentication, involving "something you have" and "something you know", and the UniMate family comprises of tokens UniMate STD and UniMate Flex, secure card reader UniMate Reader, and USB to audio adapter UniMate Adapter.


=== How does UniMate work? ===
=== How does UniMate work? ===


The UniMate Authentication tokens use PKI technology, and certificate is safely stored in the UniMate tokens. Without the right permission, no one can access it. Considering most mobile platform does not provide USB port, UniMate uses audio port as data communication port to support mobile platform.
UniMate authentication use PKI technology, and certificate is safely stored in the UniMate tokens. Without the right permission, no one can access it. Considering most mobile platform does not provide USB port, UniMate uses audio port as data communication port to support mobile platform.


=== Is UniMate really safer than a static password? ===
=== What is PKI? ===
 
Using UniMate is safer than a static password, as the user needs two factors to identify himself. First you have to have the UniMate itself, which contains the digital certificate. And you also need to provide your password to log into the UnImate before you can log onto the secure server. These provide additional security.
 
=== Could someone withdraw money from my account? ===


That's not possible. Only you can perform transactions with your account via your UniMate. It's also important that you must keep your password for the UniMate secret.
Public Key Infrastructure (PKI) is a set of hardware, software, people, policies, and procedures needed to create, manage, distribute, use, store, and revoke digital certificates.


=== What should I do if UniMate locked? ===
=== Why is UniMate safer? ===


If the user account is locked, please contact the administrator to unlock the your user account.
Using UniMate is safer than using a static password alone, as authentication requires two factors. The first factor is the physical UniMate device itself, which contains the digital certificate. The second factor is the password to log onto the UniMate device before beginning the transaction process. These added factors in the authentication process make it more difficult for unauthorised access.


=== What is PKI? ===
=== What should I do if my UniMate device is locked? ===


Public Key Infrastructure (PKI) is a set of hardware, software, people, policies, and procedures needed to create, manage, distribute, use, store, and revoke Digital certificates.
If the user account associated with your UniMate device is locked, please contact the administrator to unlock your user account.


=== What steps does SecuTech take to ensure UniMate is environmentally friendly? ===
=== What steps does SecuTech take to ensure UniMate is environmentally friendly? ===

Revision as of 17:51, 28 August 2012

UniMate Frequently Asked Questions Category

What is UniMate?

UniMate is SecuTech's mobile authentication product family focusing on versatile platform, and secure commerce transactions. UniMate employes two-factor authentication, involving "something you have" and "something you know", and the UniMate family comprises of tokens UniMate STD and UniMate Flex, secure card reader UniMate Reader, and USB to audio adapter UniMate Adapter.

How does UniMate work?

UniMate authentication use PKI technology, and certificate is safely stored in the UniMate tokens. Without the right permission, no one can access it. Considering most mobile platform does not provide USB port, UniMate uses audio port as data communication port to support mobile platform.

What is PKI?

Public Key Infrastructure (PKI) is a set of hardware, software, people, policies, and procedures needed to create, manage, distribute, use, store, and revoke digital certificates.

Why is UniMate safer?

Using UniMate is safer than using a static password alone, as authentication requires two factors. The first factor is the physical UniMate device itself, which contains the digital certificate. The second factor is the password to log onto the UniMate device before beginning the transaction process. These added factors in the authentication process make it more difficult for unauthorised access.

What should I do if my UniMate device is locked?

If the user account associated with your UniMate device is locked, please contact the administrator to unlock your user account.

What steps does SecuTech take to ensure UniMate is environmentally friendly?

SecuTech is committed to supplying products that are environmentally sustainable. All parts and production processes of UniMate devices are lead-free and ROHS-compliant.

Where can I receive further assistance?

We, at SecuTech, are dedicated to providing high-quality technical support to our customers. If you have any questions, please feel free to contact us at http://www.esecutech.com/support or support@esecutech.com.

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