UniToken FAQ: Difference between revisions

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== How many digital certificates can be stored in one UniToken? ==
== What is the default Administrator and User PIN? ==
 
The factory default PIN for Administrator is “admin”, and the default for User is “user”.
In general, each UniToken can store 2 digital certificates.
== My UniToken device is locked. What should I do? ==
 
If the UniToken device has locked itself, only the Administrator can unlock the device. To do so, the Administrator must log in and unlock the device through “Unlock”, found under “User”.
== Is UniToken environment-friendly? ==
== How many digital certificates can be stored in a single UniToken device? ==
 
In general, each UniToken can store two digital certificates.
Yes, UniToken dongle is environment-friendly. All the parts and the production process are lead-free and RoHS-compatible.  
== What does “driverless” mean? ==
 
The UniToken authentication dongle is driverless, meaning usage of UniToken requires no installation of drivers or additional software. Supported operating systems already possess drivers needed by UniToken to operate and are automatically installed upon the first connection of the UniToken device, significantly reducing the problems associated with driver-dependent devices.
== What if UniToken is locked? ==
== Which redistribution package should I use? ==
 
For full PKI application support, please install the developer’s package which provides support for PKCS#11 and MS-CAPI. For non-PKI application support, please install the end user’s package which enables UniToken API support.
If the UniToken is locked by user PIN, please use administrator PIN to unlock it.  
== What programming interfaces does UniToken support? ==
 
UniToken supports three sets of APIs: PKCS#11, MS-CAPI, and UniToken APIs.
== What is the meaning of the light on the UniToken dongle? ==
== What encryption algorithms does UniToken support? ==
 
UniToken supports RSA, 3DES, AES encryption algorithms and MD5 and SHA-1 hashing algorithms.
If the light is flashing, it means either the UniToken dongle is working or the system did not install the driver properly. In such cases, you can update/replace the driver manually. If the light is constantly bright light, it means the UniToken dongle is ready to use.
== Can I use UniToken for Smart Card login? ==
 
Yes. Installing the PKI redistribution package allows you to perform Windows Smart Card Authentication with UniToken.
== What is ‘driverless’? ==
== What steps does SecuTech take to ensure UniToken is environmentally sustainable? ==
 
SecuTech is committed to supplying products that are environmentally friendly. All parts and production processes of UniToken are lead-free and ROHS-compliant.
The UniToken software protection dongle is driverless, which means you need not install a driver on the supported operating system. The operating system embeds the driver and installs the driver automatically. Since the most frequent problem that occurs at the end-user side is driver installation, UniToken overcomes this problem perfectly.
== What does the light on the UniToken dongle indicate? ==
 
If the LED light on the UniToken device is continually on, it is recognised by the computer and should be functioning correctly. If the LED light on the UniToken device is flashing, the UniToken device is not recognised by the computer. If this is the case, reconnect the UniToken device to the computer, otherwise contact SecuTech Technical Support at http://www.eSecuTech.com/support or support@eSecuTech.com.
== What’s the size of UniToken secure file system? ==
== Where can I receive further assistance? ==
 
We, at SecuTech, are dedicated to providing high-quality technical support to our customers. If you have any questions, please feel free to contact us at http://www.eSecuTech.com/support or support@eSecuTech.com.
In total, 8 kilobytes.  
 
== What’s the default user PIN and administrator PIN? ==
 
The default user PIN is ‘user’. The default administrator PIN is ‘admin’.  
 
== Where can I get assistance? ==
 
We are happy to provide high-quality service to our customers. If you have any question, please feel free to contact us at sales@eSecuTech.com or http://www.eSecuTech.com/support, our professional team will provide you with instant help.

Revision as of 13:18, 22 May 2012

What is the default Administrator and User PIN?

The factory default PIN for Administrator is “admin”, and the default for User is “user”.

My UniToken device is locked. What should I do?

If the UniToken device has locked itself, only the Administrator can unlock the device. To do so, the Administrator must log in and unlock the device through “Unlock”, found under “User”.

How many digital certificates can be stored in a single UniToken device?

In general, each UniToken can store two digital certificates.

What does “driverless” mean?

The UniToken authentication dongle is driverless, meaning usage of UniToken requires no installation of drivers or additional software. Supported operating systems already possess drivers needed by UniToken to operate and are automatically installed upon the first connection of the UniToken device, significantly reducing the problems associated with driver-dependent devices.

Which redistribution package should I use?

For full PKI application support, please install the developer’s package which provides support for PKCS#11 and MS-CAPI. For non-PKI application support, please install the end user’s package which enables UniToken API support.

What programming interfaces does UniToken support?

UniToken supports three sets of APIs: PKCS#11, MS-CAPI, and UniToken APIs.

What encryption algorithms does UniToken support?

UniToken supports RSA, 3DES, AES encryption algorithms and MD5 and SHA-1 hashing algorithms.

Can I use UniToken for Smart Card login?

Yes. Installing the PKI redistribution package allows you to perform Windows Smart Card Authentication with UniToken.

What steps does SecuTech take to ensure UniToken is environmentally sustainable?

SecuTech is committed to supplying products that are environmentally friendly. All parts and production processes of UniToken are lead-free and ROHS-compliant.

What does the light on the UniToken dongle indicate?

If the LED light on the UniToken device is continually on, it is recognised by the computer and should be functioning correctly. If the LED light on the UniToken device is flashing, the UniToken device is not recognised by the computer. If this is the case, reconnect the UniToken device to the computer, otherwise contact SecuTech Technical Support at http://www.eSecuTech.com/support or support@eSecuTech.com.

Where can I receive further assistance?

We, at SecuTech, are dedicated to providing high-quality technical support to our customers. If you have any questions, please feel free to contact us at http://www.eSecuTech.com/support or support@eSecuTech.com.