UniToken FAQ

What is the default Administrator and User PIN?

The factory default PIN for Administrator is “admin”, and the default for User is “user”.

My UniToken device is locked. What should I do?

If the UniToken device has locked itself, only the Administrator can unlock the device. To do so, the Administrator must log in and unlock the device through “Unlock”, found under “User”.

How many digital certificates can be stored in a single UniToken device?

In general, each UniToken can store two digital certificates.

What does “driverless” mean?

The UniToken authentication dongle is driverless, meaning usage of UniToken requires no installation of drivers or additional software. Supported operating systems already possess drivers needed by UniToken to operate and are automatically installed upon the first connection of the UniToken device, significantly reducing the problems associated with driver-dependent devices.

Which redistribution package should I use?

For full PKI application support, please install the developer’s package which provides support for PKCS#11 and MS-CAPI. For non-PKI application support, please install the end user’s package which enables UniToken API support.

What programming interfaces does UniToken support?

UniToken supports three sets of APIs: PKCS#11, MS-CAPI, and UniToken APIs.

What encryption algorithms does UniToken support?

UniToken supports RSA, 3DES, AES encryption algorithms and MD5 and SHA-1 hashing algorithms.

Can I use UniToken for Smart Card login?

Yes. Installing the PKI redistribution package allows you to perform Windows Smart Card Authentication with UniToken.

What steps does SecuTech take to ensure UniToken is environmentally sustainable?

SecuTech is committed to supplying products that are environmentally friendly. All parts and production processes of UniToken are lead-free and ROHS-compliant.

What does the light on the UniToken dongle indicate?

If the LED light on the UniToken device is continually on, it is recognised by the computer and should be functioning correctly. If the LED light on the UniToken device is flashing, the UniToken device is not recognised by the computer. If this is the case, reconnect the UniToken device to the computer, otherwise contact SecuTech Technical Support at http://www.eSecuTech.com/support or support@eSecuTech.com.

Where can I receive further assistance?

We, at SecuTech, are dedicated to providing high-quality technical support to our customers. If you have any questions, please feel free to contact us at http://www.eSecuTech.com/support or support@eSecuTech.com.