View source for UniToken FAQ

== How many digital certificates can be stored in one UniToken? ==

In general, each UniToken can store 2 digital certificates.

== Is UniToken environment-friendly? ==

Yes, UniToken dongle is environment-friendly. All the parts and the production process are lead-free and RoHS-compatible. 

== What if UniToken is locked? ==

If the UniToken is locked by user PIN, please use administrator PIN to unlock it. 

== What is the meaning of the light on the UniToken dongle? ==

If the light is flashing, it means either the UniToken dongle is working or the system did not install the driver properly. In such cases, you can update/replace the driver manually. If the light is  constantly bright light, it means the UniToken dongle is ready to use. 

== What is ‘driverless’? ==

The UniToken software protection dongle is driverless, which means you need not install a driver on the supported operating system. The operating system embeds the driver and installs the driver automatically. Since the most frequent problem that occurs at the end-user side is driver installation, UniToken overcomes this problem perfectly.

== What’s the size of UniToken secure file system? ==

In total, 8 kilobytes. 

== What’s the default user PIN and administrator PIN? ==

The default user PIN is ‘user’. The default administrator PIN is ‘admin’. 

== Where can I get assistance? ==

We are happy to provide high-quality service to our customers. If you have any question, please feel free to contact us at sales@eSecuTech.com or http://www.eSecuTech.com/support, our professional team will provide you with instant help.